Location & Hours
After Hours Communication
There is always a physician on call after office hours. After hours medical support is limited to true emergency situations which cannot hold until the next business day. Routine clinical questions, prescription refills, or questions related to administrative matters should be held until the next business day. Please keep your phone line open once you have placed a call for after-hours help.
The scope of services available over the phone after hours is limited. Some questions or clinical issues may be handled by phone, but many require immediate examination in a local emergency room. It is very difficult to render an informed opinion on many questions over the phone.
Our answering service will not accept calls regarding changing or canceling appointments. We do not discuss questions regarding adult patients over the phone with family members, unless specifically instructed to do so by our patient, or a family member has the medical power of attorney.
Northeast Ohio and Surrounding States